Privacy Policy




As long as no other information is provided below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This only applies if no other indication is given in the following processing operations.

 

"Personal data" means any information relating to an identified or identifiable natural person.

 

Server log files

You can visit our websites without providing any personal information. When you access our website, your internet browser transmits usage data to us or our web host / IT service provider, which is stored in log files (so-called server log files). This stored data includes, for example, the name of the accessed page, date and time of access, IP address, transferred data volume, and the requesting provider. The processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our services.

 

Your data will be transferred to Canada, and an adequacy decision of the European Commission for data transfers to Canada exists.

 

Contact

 

Controller

Contact us if you wish. The controller for data processing is: FRENCHMAN GmbH, Südstraße 40, 49086 Osnabrück, Germany, +4954150797431, mail@frenchman.eu.

 

Customer's Initiative Contact by Email

If you initiate contact with us by email for business purposes, we will only collect your personal data (name, email address, message text) to the extent provided by you. The data processing is for the purpose of handling and responding to your contact request. If the contact is for the purpose of pre-contractual measures (e.g., consultation for purchase interest, quotation), this data processing is based on Art. 6 (1) lit. b GDPR. If the contact is for other reasons, this data processing is based on Art. 6 (1) lit. f GDPR, representing our legitimate interest in processing and answering your inquiry. In this case, you have the right to object, for reasons arising from your particular situation, to the processing of personal data concerning you based on Art. 6 (1) lit. f GDPR.

 

We will only use your email address to process your inquiry. Your data will be deleted after legal retention periods, provided you have not consented to further processing and use.

 

Collection and processing when using the contact form

When using the contact form, we will collect your personal data (name, email address, message text) only in the scope provided by you. The data processing is for the purpose of establishing contact. If the contact is for the purpose of pre-contractual measures (e.g., consultation for purchase interest, quotation), this data processing is based on Art. 6 (1) lit. b GDPR. If the contact is for other reasons, this data processing is based on Art. 6 (1) lit. f GDPR, representing our legitimate interest in processing and answering your inquiry. In this case, you have the right to object, for reasons arising from your particular situation, to the processing of personal data concerning you based on Art. 6 (1) lit. f GDPR.

 

We will only use your email address to process your inquiry. Your data will be deleted after legal retention periods, provided you have not consented to further processing and use.

 

Customer Account and Orders

 

Customer Account

When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out based on the consent until revocation. Your customer account will then be deleted.

 

Collection, Processing, and Transfer of Personal Data in Orders

When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide it will result in the inability to conclude the contract. The processing is based on Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you. Your data will be transferred, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

 

Your data will be transferred to Canada, and an adequacy decision of the European Commission for data transfers to Canada exists.

 

Advertising

 

Use of your email address for mailing newsletters

Regardless of the contract processing, we use your email address solely for promotional purposes to send you newsletters if you have explicitly consented to this. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

 

Your data will be transferred to an email marketing service provider as part of order processing. No other third-party transfer takes place.

 

Shipping Service Providers and Inventory Management

 

Transfer of your email address to shipping companies to inform about the shipping status

If you have explicitly consented during the order process, we will forward your email address to the shipping company as part of the contract processing, for them to inform you about the shipping status. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the shipping company, without affecting the legality of the processing carried out based on the consent until revocation.

 

Use of an external inventory management system

As part of order processing, we use an inventory management system provided by JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven, as part of order processing. For this purpose, your personal data collected during the order process will be transmitted to JTL-Software-GmbH.

 

Payment Service Providers

 

Use of PayPal Express

We use the payment service PayPal Express on our website, provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in offering various payment methods to customers. You have the right to object, on grounds relating to your particular situation, at any time to such processing of personal data concerning you.

 

For more information on the data processing when using PayPal, please refer to the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.

 

Use of PayPal Check-Out

We use the payment service PayPal Check-Out on our website, provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The processing is based on Art. 6 (1) lit. b GDPR.

 

 via PayPal, Lastschrift via PayPal & „Später bezahlen“ via PayPal

In some payment methods, such as credit card via PayPal, direct debit via PayPal, or "Pay later" via PayPal, PayPal reserves the right to obtain credit information based on mathematical-statistical methods using information from credit agencies. For this purpose, PayPal will transmit the personal data required for a credit check to a credit agency and use the information obtained on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit check may contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and incorporate address data, among other things. Your legitimate interests will be considered in accordance with legal requirements. The processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protection against payment default when PayPal is in advance.

 

For more information on PayPal's data processing, please refer to the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

 

Third-Party Providers

When paying via third-party payment providers, the data required for payment processing will be transmitted to PayPal. The processing is based on Art. 6 (1) lit. b GDPR.

 

Local third-party providers may include:

 

- Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany)

- giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main)

 

Invoice purchase via PayPal

When paying via invoice, the data required for payment processing will initially be transmitted to PayPal. The processing is based on Art. 6 (1) lit. b GDPR. PayPal will then forward the data to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") for the purpose of handling the payment transaction with the selected payment method. The processing is based on Art. 6 (1) lit. b GDPR. Ratepay may obtain credit information based on mathematical-statistical procedures (probability or score values) using credit agencies as described above. The processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protection against payment defaults when Ratepay is in advance.

 

For more information on Ratepay's data processing and the credit agencies used by Ratepay, please refer to the corresponding privacy policy at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

 

Use of the payment service provider Stripe

We use the payment service Stripe from Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, on our website. The data processing serves the purpose of offering you payment via the payment service. By selecting and using Stripe, the data necessary for payment processing will be transmitted to Stripe to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 (1) lit. b GDPR. Stripe reserves the right to obtain credit information based on mathematical-statistical methods using information from credit agencies. For this purpose, Stripe will transmit the personal data required for a credit check to a credit agency and use the received information on the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit check may contain probability values (score values) that are calculated based on scientifically recognized mathematical-statistical methods, including address data. Your legitimate interests will be considered in accordance with legal requirements. The data processing serves the purpose of a credit check for contract initiation. The processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protection against payment default when using Stripe. You have the right to object, on grounds relating to your particular situation, at any time to such processing of personal data concerning you.

 

The provision of the data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide it will result in the inability to conclude the contract with the payment method you have chosen.

All Stripe transactions are subject to the Stripe privacy policy, which can be found at https://stripe.com/de/privacy

 

Cookies

 

Our website uses cookies. Cookies are small text files that are stored on the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the unique identification of the browser when the website is accessed again.

 

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set, individually decide on their acceptance, and prevent the storage of cookies and the transmission of the contained data. Already stored cookies can be deleted at any time. However, we would like to point out that if you do this, you may not be able to use all the functions of this website to their full extent.

 

You can find information on how to manage cookies (including disabling them) in the most popular browsers under the following links:

Chrome: https://support.google.com/accounts/answer/61416?hl=de

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

 

Necessary cookies

 

Unless otherwise specified in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

 

The use of cookies or similar technologies is based on § 25 (2) TTDSG. The processing of your personal data is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer. You have the right to object, on grounds relating to your particular situation, at any time to such processing of personal data concerning you.

 

Analysis

 

Use of Google Analytics

We use the web analysis service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities, and to provide further services related to website use and internet use to the website operator. The following information can be collected, among other things: IP address, date and time of page views, click path, information about the browser and device (device) you are using, visited pages, referrer URL (the website from which you accessed our website), location data, purchase activities. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

 

Google Analytics uses technologies such as cookies, web storage in the browser, and tracking pixels, which enable an analysis of your use of the website. The information generated by these tools regarding your use of this website is usually transferred to a Google server in the USA and stored there. For the USA, there is no adequacy decision by the European Commission. Data transfer is based, among other things, on standard contractual clauses as appropriate guarantees for the protection of personal data, accessible at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and US government authorities have access to your data. Your data can be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and all other data that Google has on you.

 

IP anonymization is activated on this website. As a result, your IP address will be shortened by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to a Google server in the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

 

The processing of your personal data is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object, on grounds relating to your particular situation, at any time to such processing of personal data concerning you.

 

You can prevent the collection by Google Analytics of the data generated by Google Analytics and relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

 

To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices used to make it comprehensive. If you delete the opt-out cookie, requests to Google will be sent again. If you click here, the opt-out cookie will be set: Disable Google Analytics.

 

For more information on terms of use and privacy, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.

 

Plug-ins and Others

  

Use of Google Tag Manager

We use the Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. With this application, JavaScript tags and HTML tags are managed, which are used in particular to implement tracking and analysis tools. The data processing serves the purpose of needs-based design and optimization of our website. The Google Tag Manager itself does not store cookies and does not process personal data. However, it allows the triggering of other tags that may collect and process personal data.

 

For more information on terms of use and privacy, please visit here.

 

Rights of the data subject and retention period

 

Duration of storage

After complete contract processing, the data will initially be stored for the duration of the warranty period and then, taking into account statutory, in particular tax and commercial retention periods, deleted after the period has expired, unless you have agreed to further processing and use.

 

Rights of the data subject

If the legal requirements are met, you have the following rights according to Art. 15 to 20 GDPR: Right to information, right to rectification, right to erasure, right to restriction of processing, right to data portability. Furthermore, you have the right to object at any time to processing based on Art. 6 (1) lit. f GDPR, as well as to processing for the purpose of direct advertising according to Art. 21 (1) GDPR.

 

Right to lodge a complaint with the supervisory authority

According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

 

You can lodge a complaint with the supervisory authority responsible for us, which you can reach under the following contact details:

 

Landesbeauftragte für den Datenschutz Niedersachsen

Prinzenstraße 5

30159 Hannover

Tel.: +49 511 1204500

Fax: +49 511 1204599

E-Mail: poststelle@lfd.niedersachsen.de

 

Right to object

If the processing of the personal data listed here is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR, you have the right to object at any time to such processing for reasons arising from your particular situation. After objection has been made, the processing of the data in question will be terminated unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or if the processing serves the assertion, exercise, or defense of legal claims.

 

Last update: 29.11.2022